Shipping Policy

We aim to get your orders to you as quickly and safely as possible. All our orders are dispatched using Royal Mail's tracked delivery service, ensuring your products are securely delivered and can be followed every step of the way.

Shipping Costs: Shipping costs will be calculated at checkout based on the size and weight of your order. We strive to keep these costs fair and transparent.

Dispatch Times: We aim to dispatch all orders within 1-2 working days. You will receive a confirmation email with tracking details once your order has been shipped.

Delivery Times: Royal Mail's tracked delivery typically takes 2-4 working days within the UK. Please allow for potential delays during peak periods or due to unforeseen circumstances.

Lost or Delayed Parcels: If your order has not arrived within 7 working days, please contact us with your order number, and we will look into it for you.

Contact Us: If you have any questions about your delivery, feel free to reach out to our friendly team via our contact page or email us at info@pokecache.co.uk.

Thank you for shopping with us!