Returns Policy

Returns:  We accept returns within 14 days of receipt of your order. Items must be unused, in their original packaging, and in the same condition that you received them. Proof of purchase is required.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 working days.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us via email.

Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us: For any questions regarding returns, please contact us at info@pokecache.co.uk.

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Description of Service

This service provides technology for operating online shops. 

Processing Company

Ecwid, Inc. (“Ecwid”)
687 South Coast Highway 101, Suite 239, Encinitas, California 92024 USA 

Data Purposes

This list represents the purposes of the data collection and processing. A consent is only valid for the stated purposes. The collected data can't be used or stored for any other purpose then the purposes listed below.

  • Provision of services
  • Advertising
  • Analysis

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

  • Browser information
  • Number of page views
  • Traffic data
  • Viewed advertisements
  • Geographic location
  • IP address

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

  • Art. 6 para. 1 s. 1 lit. a GDPR

Location of Processing

European Union

Retention Period

The data will be deleted as soon as they are no longer needed for processing purposes.

Transfer to Third Countries

Worldwide

Data Recipients

Click here to read the privacy policy of the data processor
https://www.ecwid.com/privacy-policy

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